Negating feedback, less likely with video
I recently sold another DVD on vzaar. I got this back from the buyer.
Hi.Thanks for that. I am trying to get all the Coens films, yours makes 6 now.
The video idea is excellent it should negate any chance of bad feedback. The camera video is great I felt like buying it myself but I have just bought one on eBay (a duff one at that !!). V.G feedback will be left.
All the best J___
Emphasis is mine.
But it's good to hear buyers responding to video reflecting our thoughts on it. One of the strengths of video is that it makes it a lot easier to make sure the buyers no what they are getting. Far less disputes, far less items significantly not as described.
We think know that less confusion over what the buyer thinks he might be getting is better experiences for all. And better experiences makes for a better eBay all round.
The more we see of feedback like this, the more we know we're onto a good thing, and can't wait to enhance vzaar and do more.